Families finding peace of mind through organised records
Family Experiences

What Families Have Said About Working with Estateon

Households across Pattaya and the wider Chonburi area share their experience of bringing order to their household records.

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250+

Households Helped

4.8

Average Rating

10+

Years in Chonburi

3

Service Options

Client Voices

Families Share Their Experience

PW

Peter W.

British expat, Pattaya

We had lived in Pattaya for eleven years and our paperwork situation was honestly quite embarrassing β€” folders everywhere, no system, some documents we hadn't seen in years. The First Steps Session was exactly what we needed. Siriporn came to the house, was entirely non-judgmental, and by the end of the afternoon we had a logical structure we could actually maintain. The written summary she left behind has been genuinely useful.

June 2025

WS

Wanida S.

Thai national, Bang Lamung

I purchased the Home Records Toolkit after my mother passed and I realised how little I knew about where she kept her important papers. The room-by-room structure made the task feel manageable rather than overwhelming. I wish I had done this earlier, both for her household and my own. The guidance booklet on what to keep and for how long was particularly helpful β€” I hadn't thought about retention periods before.

June 2025

DM

David M.

Australian, Nong Prue

My Thai wife and I have a mixed household of documents β€” Thai title deeds, Australian passports, insurance from two countries. Robert at Estateon was clearly familiar with that kind of complexity and didn't treat it as unusual. The system he helped us set up handles both languages and both document types without forcing us to compromise on how either side is filed. Four months later, it still works exactly as we set it up.

May 2025

TK

Thida K.

Thai national, Chonburi

Our family used the Extended Family Dialogue Series after my father retired and we wanted to make sure the whole family understood where important records were kept. The sessions were calm and structured, which was important for us because some of these conversations can become emotional. Siriporn kept everything focused on the practical task without it feeling cold or bureaucratic. We came out of it with a shared framework three generations can use.

June 2025

JL

James L.

Canadian, Jomtien Beach

I'll be honest β€” I was slightly sceptical going in. I figured I could just buy some folders and sort it myself. But there's more to it than that, particularly when you have documents from multiple countries and don't always know which ones matter most. The session helped me see clearly what I had, what I was missing, and how to structure it so my wife would know where everything is if she ever needed to find it without me. That last part was the main reason I booked, and Estateon delivered on it.

May 2025

NP

Nattaya P.

Thai national, Pattaya

The Home Records Toolkit arrived neatly packaged with everything clearly explained. I appreciated that it was designed around the actual rooms of a house rather than abstract categories β€” that made it much easier to get started. I worked through it over two weekends. My only note is that the guidance booklet would benefit from a slightly larger type size for older readers, but the content itself is thorough and practical.

June 2025

Case Studies

How Families Have Used Our Services

An Expat Couple with Documents from Three Countries

Service used: First Steps Session β€” ΰΈΏ3,700

Challenge

A British-German couple living in Nong Prue had accumulated documents from the UK, Germany, and Thailand over fifteen years. No filing system existed, and neither partner was certain what the other held or where it was kept.

What Was Done

A two-and-a-half hour in-home session identified all document categories across both partners, created a bilingual labelling system, and established a single shared location for records from all three countries.

Result

Both partners now know where every category of document is held. A written summary lists every folder and its contents. The couple has since used the seasonal review checklist to keep the system current.

"We kept meaning to do it ourselves and never quite getting around to it. Having someone structured come in and do it with us made all the difference." β€” Peter W.

A Three-Generation Thai Family Preparing for Transition

Service used: Extended Family Dialogue Series β€” ΰΈΏ32,000

Challenge

An elderly father in Bang Lamung had begun thinking about how his household records and property documents would be handled by his adult children. Three children held partial information, but no one had the full picture and previous family discussions had become tense.

What Was Done

Four facilitated sessions over six weeks helped each family member share what records they held. A shared framework was agreed upon. No decisions were made outside the family β€” the facilitation simply created the structure for those conversations to happen productively.

Result

The family now has a written record of all property documents, their locations, and who is responsible for keeping them current. The children reported that the structure of the sessions made discussions easier to complete without family friction.

"The sessions were calmer than I expected. We focused on the paperwork, not on anything else." β€” Thida K.

Find Us

Contact & Location

Address

77 Pattaya Sai Song Rd,
Nong Prue, Chonburi

Hours

Mon–Fri 9:00–17:00
Sat 10:00–14:00

Credentials

Professional Standards & Recognition

Chonburi Business Directory

Registered with the Chonburi Provincial Business Directory as an administrative services provider since 2015.

PDPA-Aware Practice

All team members have completed PDPA awareness training. Client information is handled with documented data-handling protocols.

Expat Community Referral

Recognised as a preferred resource for household record organisation by several English-speaking community groups in the Pattaya area.

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